Shipping Policy
1. Introduction
At SpecXPay, we are committed to delivering your orders efficiently and securely. This Shipping Policy outlines our shipping procedures, estimated delivery times, and associated charges. By purchasing from our website (https://specxpay.com), you agree to the terms outlined below.
2. Order Processing
Orders are processed within 5 business days, excluding weekends and public holidays.
You will receive a confirmation email with your order details once the order is placed.
Once your order is dispatched, you will receive a tracking number via email.
3. Shipping Methods & Delivery Times
We offer the following shipping options:
Standard Shipping: Estimated delivery within 15 to 20 business days.
Express Shipping: Estimated delivery within 3 to 4 business days.
Please note that delivery times are estimates and may vary due to unforeseen circumstances such as weather, carrier delays, or customs processing.
4. Shipping Rates
Domestic Shipping: Rates are calculated based on weight, location, and selected shipping method.
Shipping charges will be displayed at checkout before you complete your purchase.
5. Order Tracking
Once your order is shipped, you will receive a tracking number via email. You can track your shipment on our website or through the carrier’s website.
6. International Shipping & Customs
SpecXPay ships internationally, but some countries may have import restrictions on certain products.
Customers are responsible for any customs duties, taxes, or import fees imposed by their respective countries.
Delays due to customs clearance are beyond our control.
7. Address Accuracy & Delivery Issues
Please ensure that your shipping address is accurate before placing an order. We are not responsible for orders shipped to incorrect addresses provided by customers.
If an order is undeliverable due to an incorrect address, additional shipping fees may apply for reshipment.
If you experience issues with your delivery, contact our support team at support@specxpay.com .
8. Lost, Damaged, or Stolen Packages
If your package is lost in transit, please contact us, and we will work with the carrier to locate it.
SpecXPay is not responsible for stolen packages once marked as delivered. If you suspect theft, please file a report with your local authorities.
If your package arrives damaged, contact us within [30] days with photos of the damage for assistance.
9. Returns & Refunds
For information on returns and refunds, please refer to our Return & Refund Policy page.
10. Contact Us
If you have any questions about our Shipping Policy, please reach out to us at:
By placing an order with us, you acknowledge and accept the terms outlined in this Shipping Policy.